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The latest reports from users having issues in Des Moines come from postal codes 50315.
Headquartered in Evansville, Indiana, MetroNet is a company that provides fiber optic telecommunication services, including high-speed Fiber Internet, Fiber Phone, Fiber IPTV with a wide variety of programming and products.
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Problems in the last 24 hours in Des Moines, Iowa
The chart below shows the number of MetroNet reports we have received in the last 24 hours from users in Des Moines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at MetroNet. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by MetroNet users through our website.
Internet (74%)
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Wi-fi (9%)
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Total Blackout (9%)
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TV (4%)
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E-mail (3%)
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Phone (1%)
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Live Outage Map Near Des Moines, Polk County, Iowa
The most recent MetroNet outage reports came from the following cities:Des Moines, West Des Moines, Urbandale and Ankeny.
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| City | Problem Type | Report Time |
|---|---|---|
 Des Moines | Internet | |
| Des Moines | Internet | |
| West Des Moines | Internet | |
| Urbandale | TV | |
| West Des Moines | Internet | |
| Urbandale | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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MetroNet Issues Reports Near Des Moines, Iowa
Latest outage, problems and issue reports in Des Moines and nearby locations:
- Heath Galvin (@Hgalvin22) reported fromGrimes, Iowa
@CenturyLinkHelp 24 hour internet outage in Grimes IA with no explanation or expectation of returned activity. Not a great look with @metronetfiber dropping lines all over town.
- Pam (@pamkilton) reported fromUrbandale, Iowa
@metronetfiber Mediacom down in Urbandale. How soon before you have service west of 128th & Douglas?
- David Osborn (@ctrlalt313373) reported fromClive, Iowa
Slowly starting to regret the switch to @metronetfiber. The speed and price is great, but the weekly outages is getting to be a problem.
- Jules (@jule425) reported fromJohnston, Iowa
Keep glitching @CenturyLink and we will move our service to fast speeds with @metronetfiber. The constant dropping of signal is getting old.
- Lupita Escobar (@LupitaaaEscobar) reported fromClive, Iowa
@metronetfiber Very disappointed with installation delay. Our business is set to open Monday and we have not had help with getting this installation issue resolved!
- Pam (@pamkilton) reported fromUrbandale, Iowa
@CenturyLinkBiz internet down in Urbandale and your automated customer service is impossible to penetrate #NeedAhuman #CountdownToFiber #CountdownToMetronet @metronetfiber
- Chris (@iChrisMackey) reported fromUrbandale, Iowa
@metronetfiber my line that you never buried got mowed over by a neighbor. And now I’m without service until Tuesday so I’m going to have to take PTO. Is there any earlier time slots for this? I’ve asked for the line to be buried multiple times and this happens.
- Kent Nanke (@k_nanke) reported fromJohnston, Iowa
@metronetfiber Having to leave to head 45 minutes to somewhere where we can access internet so our daughter can get homework done. 3 outages in 3 weeks. Extremely disappointed. Will you reimburse your clients for 2 full down days? Need to switch back to Mediacom.
MetroNet Issues Reports
Latest outage, problems and issue reports in social media:
- Eddie (@EddieK76) reported
@ssbd86 @metronetfiber Not my understanding there will be. Was told it’s not an issue that’s being reported as an outage but rather a networking issue.
- Robert (@rpear27) reported
@metronetfiber @Jello_CF This issue is everywhere in Indiana and Illinois. Massive packet loss!
- Kiwiz (@____kiwiz) reported
@seraph_six @metronetfiber Same dogsh*t *** retarded *** fake company built on lies absolutely ******* clowns fix your ****
- Martin Falada (@MartyF81) reported
@metronetfiber @Taco3566 Hi this is has been going on for a few days now with the same answers over and over. This is no longer an acceptable answer. Your website doesn't even mention the issue anywhere. What is being done to remove the problematic 3rd party?
- YosoyBRod (@yosoybrod) reported
@Ewok @metronetfiber Ewok, I was having the same issues with Metronet but in Minnesota. They fixed it now, but when it wasn’t working for me I used exit lag and it literally fixed everything. I had to use exit lag for like 4 weeks until they finally fixed their stuff. Worth a shot
- SideShowBob (@ssbd86) reported
@metronetfiber seriously what is going on. I cannot even stay connected to an online game right now. 3 disconnects in 8 minutes. Can we get an update on when this two day old problem will be fixed?
- SideShowBob (@ssbd86) reported
@metronetfiber @EddieK76 Not improving on my end. Two disconnects from a game server in the last 15 minutes. Last night was so bad my team had to play a man short because I got disconnected so often. Assuming there will be some sort of broad communication to customers? Issues were reported widely
- ForeverCarried (@ForeverCarried) reported
@metronetfiber has there been any resolution to the awful packet loss for games, especially WoW? Unplayable the last 2 evenings and there are plenty of reports and data on several forums about it. Thanks.
- Eddie (@EddieK76) reported
@MartyF81 @metronetfiber @Taco3566 So I was told that since this is a networking issue with a 3rd party they aren't classifying it as an outage. (I have my inside guesses why). But this is day 3 and I cannot fathom how this cannot be resolved and instead of rerouting traffic which is what I was told
- FaZe Ewok (@Ewok) reported
. @metronetfiber please fix the wifi dude
